Indeeleads CRM
Capture every enquiry, reply on WhatsApp, send branded quotes and day-by-day itineraries, collect payments and give customers their own portal — in one system made for travel agencies and tour operators.
New2
Priya Sharma
Kerala · 5N
Rahul Verma
Kashmir · 6N
Contacted1
Anjali Mehta
Goa · 3N
Quote sent2
Vikas Gupta
Dubai · 4N
Neha Joshi
Ladakh · 7N
Booked1
Sanjay Rao
Bali · 6N
How it works
One record follows the customer through every step, so nothing depends on someone’s memory or phone.
Website forms, ads, WhatsApp and spreadsheets land in one list, tagged with where they came from.
Each enquiry goes to the right desk or agent in seconds, by destination, team or round robin.
Reply on WhatsApp from the lead, set follow-ups and see what is overdue.
Branded quotes and day-by-day itineraries, priced from your own suppliers.
Record payments, see the balance and let reminders chase it before travel.
Trips by phase, bookings sent to suppliers, and a portal for the customer.
Features
Built around how packages are actually sold in India: on WhatsApp, with several quotes, a long decision and payments in parts.
Website forms, a hosted form you can share, a lead API, spreadsheet import and WhatsApp all create leads automatically. Duplicates are merged and every lead shows the ad or campaign it came from.
Set up desks such as North India or International. Leads are routed by destination keywords, landing page or campaign, then shared round robin — skipping agents who are away or already full.
Connect your own WhatsApp Business number on the official API. Chat from every lead, see unread messages in one inbox, and send quotes, itineraries and payment reminders as WhatsApp messages.
Build day-by-day itineraries with flights, hotels, transfers and photos, then turn them into a branded quote in one click. Customers see a polished PDF and the package price — never your costs.
Keep hotels, transport and guides with their rates and validity dates. Pick them while building an itinerary and the cost, markup and selling price are worked out for you. Send each supplier the booking and get their confirmation number back.
Record payments and refunds against each quote and always know the balance. Customers with a balance are reminded automatically before they travel, and thanked when they have paid.
Each agency gets its own branded portal. Customers sign in with a one-time code to see their trips, accept quotes, view itineraries, upload passports and documents, and check what they have paid.
See leads, bookings, conversion and revenue by agent, destination, source and team. Monthly targets, lost-lead reasons and a weekly report email keep everyone honest about the numbers.
Why agencies switch
Most agencies we work with lose more bookings after the enquiry than before it. The fix is a system, not more effort.
Trust
Every agency’s data is kept separate. Export your leads and customers as CSV at any time.
Passport numbers are encrypted and old passport data is deleted on a schedule you choose.
Your own number on Meta’s Cloud API with approved templates — no grey-market bulk tools.
Made by the people who run Google and Meta campaigns for travel agencies, so the CRM records what ads need to learn.
Pricing
Prices are per agency per month, plus 18% GST. GST invoice every month.
Small agencies moving off Excel and WhatsApp groups
₹1,499/month + GST
Book a demoMost popular
Growing teams that sell on WhatsApp and run ads
₹3,999/month + GST
Book a demoMulti-desk operators with suppliers and large teams
₹9,999/month + GST
Book a demoFAQ
See it with your own enquiries
A 30-minute walkthrough on a live account: your destinations, your team, your WhatsApp flow. No obligation.
Book a free demoTravel agencies, tour operators and DMCs in India that sell packages and get enquiries from their website, ads and WhatsApp. It works for a two-person agency and for multi-desk teams with several team leads.
No. The CRM is a separate monthly subscription. Marketing clients get it set up as part of their engagement, but you can use the CRM on its own.
Yes. You connect your own WhatsApp Business number through Meta’s official Cloud API. Meta charges you directly for the WhatsApp conversations you have; the CRM does not add a mark-up on messages.
Yes. Upload a spreadsheet or paste cells from Excel or Google Sheets. Each row is checked in a preview before anything is saved, and re-uploading the same file does not create duplicates. On Enterprise we do the migration for you.
No. Customers only ever see the package price on itineraries and the quote. Supplier rates, markup and margin stay internal, and you choose which of your own staff can see them.
No. Prices are per agency per month plus 18% GST, and you receive a GST invoice every month.
Yes. You can move up or down a plan as your team grows. Your data stays exactly where it is.
Each agency’s data is kept separate, sign-in sessions are protected, passport numbers are encrypted, and you can export your leads and customers whenever you want.
Book a free 30-minute demo. We will set it up around your destinations, your team and your WhatsApp number.
