
How to increase direct bookings for your hotel
You do not need to leave the OTAs. You need to stop paying commission on guests who were already looking for you.
Read the article
Insights
Practical guides for travel agencies, tour operators and hotels on enquiries, direct bookings, tracking, websites and follow-up. Written for operators, not for search engines.


You do not need to leave the OTAs. You need to stop paying commission on guests who were already looking for you.
Read the article

For a hotel, the map result often matters more than the website. Here is how to make your Business Profile do its job.

When a guest searches your hotel on Google, they see a list of prices. Your own website should be in that list — and it can be, for free.

If GA4 says most of your bookings came from your own website, your tracking is broken. Here is how to fix it.

Guests often check your website after finding you on an OTA. These twelve details decide whether they book with you or go back to the app.

Likes do not pay for rooms. Here is how to structure Meta campaigns for a hotel so they are judged on bookings.

Venue bookings are won at the site visit. Everything in your marketing should be built to get the right couples and planners through the gate.

Ad spend divided by bookings is not CAC. Here is a method that survives seasonality, long booking cycles and the fact that travel margin is a fraction of trip value.

Travel breaks most attribution setups: long consideration windows, several devices, several decision-makers, and a close that happens on a phone call.

Travel planning is the ideal use case for conversational AI, which makes travel one of the first categories where the traffic pattern genuinely shifts.

You will not outrank an OTA on "Bali packages". You can comfortably own the queries they are structurally incapable of answering well.

In Indian travel, the enquiry is not won on the ad or the page. It is won in the first ten minutes of the conversation.

Every time you raise the budget, cost per enquiry rises to match. That is a diagnosis, not a mystery.

Everything a travel landing page needs to earn an enquiry, in the order a traveller actually reads it.

If the only signal Meta receives is "someone filled a form", it will find you more people who fill forms. The fix is a feedback loop.

Travel revenue arrives weeks after the click, usually offline. Here is how to make that revenue visible to the platform that produced it.

Lead quality is not a matter of luck or of which agency you use. It is an outcome of six decisions, most of which are made before a campaign goes live.

The honest answer is that they do different jobs, and comparing them on cost per lead is how travel businesses end up defunding the channel that was working.

A full enquiry inbox and an empty booking sheet is the most common complaint in travel marketing. It is almost never a traffic problem.
The audit turns the general principles here into a specific list for your business.